Customer Supply Chain Specialist

Bucharest, Romania
Full Time Employment
Junior / Middle Level
No. of Openings: 2
Posted 1 month+ ago
inf.tech has grown from a Romanian start-up into a company with over 400 employees and successfully open 5 branches in Europe (Kiev, UK, France, Germany, Bulgaria).
We offer IT consulting in the area of software services to our partners that do not have the technical skills set in-house and need additions to their current teams. We are operating on a wide range of technologies and industries.
At rinf.tech you will come across friendly people and a relaxed atmosphere every day. RINFers are eager to learn from each other, explore and reinvent the world of technology. We have an inspiring place to share ideas and build amazing things together.

What you will be working on

The Mission:

  • In the Customer Supply Chain team our focus is to meet our client’s demand and avoid any supply disconnects, as well as to ensure the highest customer satisfaction.
  • Manage Client relationship through providing daily operational support via telephone and e-mail
  • Act as one contact to the Client, communicating all relevant information and ensuring customer satisfaction
  • Responsible from receiving and processing of customer’s orders until final delivery
  • Proactively monitor backlog of orders using different tools and reports, and work to avoid escalations
  • Ensure structured and high quality communication related to issues affecting the order backlog & deal with all written or verbal requests from the Clients
  • Uses own judgment to escalate issues at the right time and to the correct owner
  • Ensures that our policies, legal regulations and audit requirements are met and maintained

What you offer us

  • Professional qualifications in the fields of: international relations, order management, supply chain, logistics
  • Computer skills, MS Office package required
  • Advanced English language skills, both written and spoken
  • Great communication skills, being able to develop and maintain a great relationship with your customer portfolio
  • Strong analytical skills - must be able to process and analyze customer forecasts & trends
  • Be very organized, take care of the daily/weekly tasks in a timely manner and prioritize your activities based on their importance/impact
  • Be an efficient team player
  • Nice to have
  • German will represent an advantage

What we offer you

  • Flexible working environment
  • Learning budget and platforms
  • Wide variety of projects you could be part of
  • Bonding and drinking events
  • Medical subscription
  • HR representative to guide you in your professional career development
  • Flexible benefits platform
  • Bookster

Our recruitment process

  • HR Discussion
  • Technical interview
  • Offer

Meet us

If you are still unsure, we are inviting you to come by anytime for a tour of our office without any commitment.
*All applications are strictly confidential. We will not disclose any private information without having your approval.